How to contact seller on mercari

Can you message a seller on Mercari?

You have to message them through a specific item they’re selling, from the item’s page. I find that it’s easier to do on the app.

Can you contact seller on Mercari?

With the marketplace app, it is possible for you to communicate directly with the seller. Mercari protects all buyers. It does not release payments until your item is delivered.

How do I contact Mercari directly?

Mercari eSEF market support

They can be emailed on contact@mercari.com.

Can Mercari deny a return?

technically, like a post above mine said, they’re able to deny your refund based on the fact that “good” can include “one flaw” but still be usable, which is likely why they didn’t care that you argued that it was damaged upon receiving it.

What happens if seller doesn’t ship in 3 days Mercari?

If you don’t submit the seller’s Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. After the transaction is rated, no refunds or returns can be made. If the package says delivered but you haven’t received it, reach out to us. We’re happy to help.

Can you get scammed selling on Mercari?

There is no single scam associated with Mercari. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do.

What happens if seller doesn’t ship item aliexpress?

If the seller does not contact you or arrange shipment, you can try the following:

  1. Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item.
  2. You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order.

How do I report a seller on Mercari?

To report an item:

  1. Tap the thumbnail to open the listing (if you see an error message, it’s already been removed)
  2. Tap the flag in the top right corner.
  3. Select the reason you’re reporting it.
  4. Tap “Submit” and “YES” to confirm.

Why do sellers cancel on Mercari?

They will always cancel for the reason that the item is defective. This is irritating since I feel like once an item is bought, that should be final. How do I deal with these sellers?

Is Mercari legit 2020?

Mercari itself is a completely legitimate and reliable e-commerce marketplace. Both sellers and buyers are real people, and they aren’t retailers, which means that there is no guarantee that the people buying and selling on it are legitimate.

What if a buyer doesn’t rate you on Mercari?

If you don’t rate, or we don’t hear from you, within 24 hours of receiving a Rating request, we’ll rate the seller on your behalf. We only auto-rate if we can confirm the delivery with a valid tracking number. Once the transaction is rated, the funds are released to the seller.

Can you dispute a rating on Mercari?

Ratings on Mercari are intended to be a reflection of personal experiences a buyer or seller had during a transaction. We believe ratings create trust and transparency in the marketplace. Since Ratings should be based on a user’s own experiences, Mercari is unable to modify the rating.

Do sellers rate buyers on Mercari?

How rating works for sellersMercari: Your Marketplace. Ratings help build trust and provide valuable feedback to buyers and sellers alike. The buyer has 3 days after delivery to confirm the item is as described and submit a rating. The seller then rates the buyer and the transaction is completed.

Should I sell on eBay or Mercari?

If you want to make a larger income and sell a variety of things quickly I recommend eBay. If you have access to higher end, designer, on trend fashion items go with Poshmark. If you prioritize ease of listing and want to sell a large variety of items go with Mercari.

What can I not sell on Mercari?

Firearms and firearm parts; including airsoft and bb guns. Knives such as switchblades, butterfly knives, knives that are concealed or hidden within other objects, or are made of materials that cannot be detected with a metal detector. Explosives or military ordinance. Self defense weapons.

What is better Mercari or Letgo?

letgo is very comparable to Mercari. They share the same category and are both emerging platforms. letgo focuses primarily on local selling for users who do not want to deal with shipping, or are selling items that are not easy to ship, whereas Mercari has a stronger focus on smaller items and long distance sales.

Is LetGo better than Craigslist?

Today, Craigslist is still the leader when it comes to online classified ads. OfferUp and LetGo are two apps that work like Craigslist, but they are easier to use and safer. Plus, they tend to have less spam, which is always a good thing. With OfferUp and LetGo, you can buy and sell goods from the comfort of your home.

What is the best time to post on Mercari?

What is the best time to post on Mercari? The timing of posting is key because there are high traffic times and low traffic times. In my experience, I have found that after dinner, weekends (especially evenings), and late nights (11 pm to 2 am) are the best posting times.